Terms of Service

Welcome to Fluff & Co. By accessing or purchasing from fluffandco.store (the “Store”), you agree to these Terms of Service. Please read them carefully.

1. Overview

This Store is operated by Fluff & Co. Throughout the site, the terms “we”, “us” and “our” refer to Fluff & Co. By using our site or buying our products, you engage in our “Service” and agree to these terms.

2. Products & Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to correct pricing errors, modify product descriptions, or discontinue any product at any time. Colours and images are as accurate as possible but may vary slightly on your screen.

3. Orders

We reserve the right to refuse or cancel any order. If we cancel an order after payment, you'll receive a full refund. You agree to provide accurate, current purchase and account information.

4. Shipping

We ship across Australia. Delivery timeframes are estimates — see our Shipping & Delivery page for details. Risk of loss passes to you on delivery.

5. Returns & Refunds

Returns are governed by our Refund & Return Policy and your rights under the Australian Consumer Law.

6. Intellectual Property

All content on this Store — text, images, logos and branding — is the property of Fluff & Co. and may not be copied or reused without written permission.

7. Limitation of Liability

To the extent permitted by law, Fluff & Co. is not liable for any indirect or consequential loss arising from the use of our products or site. Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law.